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22-03-2010 We are at Ideal Home Show 2010! Come to 1M61 to visit us. Have a house refurb this Spring!
 
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Areas We cover:

Central London ( wc1, wc2):
Belgravia, EC1 the Clerkenwell, Finsbury, Barbican EC2 north eastern (Moorgate, Liverpool Street) area of The City EC3 south eastern (Monument, Aldgate, Fenchurch St, Tower Hill) area of The City EC4 covers the western (Fleet Street, Temple, Blackfriars, St Paul's) area of The City


East: Aldgate, Barking, Becontree, Bexley, Bow, Bromley, Chigwell, Dagenham, Dalston, Grange Hill, Hainault, Poplar, Redbridge, Upper Wandsworth, West Ham, Woodford Green, E1 Whitechapel, Stepney, Mile End E2 Bethnal Green, Shoreditch E3 Bow, Bromley-by-Bow E4 Chingford, Highams Park E5 Clapton
E6 East Ham (also covers Beckton) E7 Forest Gate, Upton Park E8 Hackney, Dalston E9 Hackney, Homerton (South Hackney) E10 Leyton E11 Leytonstone (Wanstead) E12 Manor Park E13 Plaistow E14 Poplar, Millwall (Isle of Dogs) Canary Wharf, Limehouse Wapping, E15 Stratford, West Ham E16 Victoria Docks & North Woolwich (Canning Town) E17 Walthamstow
E18 Woodford & South Woodford


North: Archway, Barnet, Canonbury, Cockfosters, East Barnet, Enfield, Epping Forest, Finsbury, Friern Barnet, Hampstead Garden Suburb, Holloway, Hornsey, Islington, Kentish Town, New Barnet, Pinner, Ponders End, Potters Bar, Whetstone, N1 Islington, Barnsbury, Canonbury area N2 East Finchley ( eastern part of Hampstead Garden Suburb) N3 Finchley Central, Finchley Church End (central Finchley) N4 Finsbury Park, Manor House N5 Highbury N6 Highgate N7 Holloway (Lower Holloway) N8 Hornsey (Crouch End) N9 Lower Edmonton N10 Muswell Hill N11 New Southgate (Friern Barnet) N12 North Finchley, Woodside Park N13 Palmers Green N14 Southgate N15 South Tottenham, Seven Sisters N16 Stoke Newington, Stamford Hill N17 Tottenham N18 Upper Edmonton N19 Upper Holloway, Archway, Tufnell Park N20 Whetstone (Totteridge) N21 Winchmore Hill N22 Wood Green, Alexandra Palace

West: w14)
W1 Marylebone, Mayfair, Soho London W2 Bayswater, Paddington W3 Acton London W4 Chiswick W5 Ealing W6 Hammersmith W7 Hanwell W8 Kensington W9 Maida vale, Warwick avenue W10 Ladbroke grove, North kensington London W11 Notting Hill, Holland Park W12 Shepherd's Bush London W13 West Ealing Addlestone, Charlton, East Molesley, Eastcote, Elsham, Isleworth, Perivale,

Southwest:
Brentford, Carshalton, Chertsey, Chessington, Claygate, Earlsfield, Epsom Downs, Epsom, Esher, Ewell, Hook, Kew Gardens, Kingston, Merton, Mitcham, Nine Elms, Richmond, Southfields, Teddington, Twickenham, Woodmansterne, Pimlico, Victoria SW2 Brixton (central and southern Brixton, Streatham Hill) SW3 Chelsea, Brompton SW4 Clapham London SW5 Earl's Court SW6 Fulham, Parson's Green London SW7 South Kensington SW8 South Lambeth (Vauxhall, Nine Elms) SW9 Stockwell (northern Brixton) SW10 World's End, West Brompton SW11 Battersea, Clapham Junction SW12 Balham SW13 Barnes, Castelnau SW14 Mortlake (East Sheen) SW15 Putney (Roehampton) SW16 Streatham, Norbury SW17 Tooting SW18 Wandsworth (Town), Earlsfield SW19 Wimbledon ( Merton (Town) and Collier's Wood) SW20 South Wimbledon, West Wimbledon (Raynes Park and Cottenham Park)

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Surrey: (RH4, RH6, KT22, RH8, RH1, RH2, KT7, KT8, KT11, KT12, KT14, KT16, KT17, KT20, KT21, KT24, CR3, GU15, GU22, TW15, )
Ashtead, Burgh Heath, Ashford, Byfleet, Camberley, Caterham, Chertsey, Cobham, Dorking, Epsom, Ewell, Horley, Leatherhead, Ottershaw, Oxshott, Oxted, Redhill, Reigate, Smallfield, Tadworth, Thames Ditton, Walton-on-Thames, Woking, Woldingham West Sussex: ( rh19, rh11)
Crawley, Addlestone, Anerley, Archway, Barnsbury, Becontree, Bellingham, Bexley, Canonbury, Carshalton, Chertsey, Chislehurst, Colindale, Dagenham, Dalston, Eastcote, Elsham, Esher, Ewell, Epsom Downs, Grange Hill, Gray's Inn, Greenhill, Hainault, Hanwell, Hanworth, Harlesden, Hatton, Havering, Hayes, Heston, Highbury, Hither Green, Homerton, Hook, Ickenham, Isleworth, Kensington,Kingsbury, Kingston-upon-Thames, Kinsbury, Ladbroke Grove, Long Ditton, Orpington, Osterley, Penge, Perivale, Pinner, Purley, Redbridge, Richmond, Rotherhithe, Shepperton, Shirley, Stepney, Stockwell, Sunbury, Surbiton, Surrey Docks, Sutton, Temple Fortune, Thames Ditton, Tolworth, Totteridge, Uxbridge, Wallington, Waltham Abbey, Walton-on-Thames, Walworth, Wandsworth, Wealdstone, Weybridge, Whetstone, Whitechapel, Willesden, Wimbledon, Links3 Woodmansterne,Links2 Woolwich, World's End. Links Southeast: 58cai.com ÐÅÓÿ¨±È½Ï ´û¿î±È½Ï Credit Cards China, China Loan, Mortgage China, China Credit Rating
Addington, Beckenham, Bellingham, Borough, Chislehurst, Croydon, East Croydon, Foots Cray, Nunhead, Penge, Rotherhithe, Shirley, Sidcup, South Croydon, Walworth, SE1 Waterloo, Bermondsey, Southwark (South Bank & The Borough) north Lambeth area SE2 Abbey Wood ( Thamesmead South) SE3 Blackheath, Westcombe Park ( Kidbrooke) SE4 Brockley, Crofton Park, Honor Oak Park SE5 Camberwell SE6 Catford, Hither Green ( Bellingham) SE7 Charlton SE8 Deptford SE9 Eltham ( Mottingham) SE10 Greenwich (Town) SE11 Lambeth, Kennington SE12 Lee, Grove Park SE13 Hither Green, Lewisham (Town) SE14 New Cross, New Cross Gate SE15 Peckham, Nunhead SE16 Rotherhithe, South Bermonsey, Surrey Docks SE17 Walworth, Elephant & Castle SE18 Woolwich ( Plumstead) SE19 Crystal Palace, Norwood (central Norwood: Upper Norwood and Norwood New Town) SE20 Anerley ( Penge) SE21 Dulwich ( West Dulwich) SE22 East Dulwich SE23 Forest Hill SE24 Herne Hill SE25 South Norwood SE26 Sydenham SE27 West Norwood, Tulse Hill SE28 Thamesmead

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Northwest: (ha5, ha6, ha7, ha8, ha0, ha2, ha3, ha4, nw11, nw12, nw13, nw14, nw15)
Colindale, Edgware, Greenhill, Euston, Hampstead Heath, Harlesden, Harrow, Hatch End, Havering, Kingsbury, Maida Vale, Northolt, Northwood, Pinner, Ruislip, Stanmore, Sudbury, Temple Fortune, Wembley, NW1 Camden Town, Regent's Park, north Marylebone area NW2 Cricklewood, Neasden (Dollis Hill) NW3 Hampstead, Swiss Cottage (Belsize Park) NW4 Hendon, Brent Cross NW5 Kentish Town NW6 Kilburn, Queens Park ( South & West Hampstead, Brondesbury Park) NW7 Mill Hill NW8 St John's Wood NW9 The Hyde ( Kingsbury & Colindale) NW10 Willesden ( Harlesden & Kensal Green) NW11 Golders Green ( Hampstead Garden Suburb)

London Housekeeper
Housekeeper                                                         Tel: 020 8442 9716 | 077 3885 7298


Why London Rate Housekeeper?
How flexible are London Rate?
When are you open?
Are you secure?
Are your prices competitive?
Do you have insurance?
How do you ensure reliability and honesty?
How do you vet your Housekeeper?
Which areas do you cover?
What happens if I move house?
Can I have a regular Housekeeper once a fortnight or once month?
Can I have the same Housekeepr every Time?
What happens if my Housekeeper is ill or on holiday?
Do I need to pay the Housekeeper extra if I want her to clean at the weekend?
Can my Housekeeper come when I am at work?
Can I specify the time the Housekeeper comes?
Are there any extra charges I have to pay - transport, holiday?
Do you provide transport for your Housekeeper?
Who pays the Housekeeper you or I?
What methods of payment do you accept?
What happens if I am dissatisfied with the Housekeeper service?
Is there a minimum number of hours per visit?
Do I have to pay anything when I go away for a couple of weeks?
What are your Housekeeper's working hours?
What Housekeeping services do you provide?
Are your Housekeepers high quality and safe?
Can I specify whether I want a Male or Female Housekeeper?
Who provides the housekeeping equipment and materials? You or I?
This is my first Housekeeper. What can I reasonably expect her to do?
I have very specific standards and requirements. Will your Housekeeper comply?
I have pets. Will your Housekeeper be able to work around them?

Why London Rate Housekeeper?
Because you want the benefits of hand picked and continually customer rated Housekeepers using the power of the Internet and our proprietary computer and database systems. So you can choose which Housekeeper you want or what standard of service you want, when you want, and give them rating and feedback for their work!

How flexible are London Rate?
Very. In all our domestic worker categories we have different prices for different standards of worker and for different areas and for weekends etc. Please see www.londonrate.com

When are you open?
We are open 24/7 as londonrate.com is fully accessible and interactive.

Are you secure?
Our web site is secure as are Internet payment mechanisms

Are your prices competitive?
We monitor our prices real time to ensure we are always competitive in all our areas of business

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Do you have insurance?
London Rate Ltd. is insured with full public liability cover up to £1,000,000.

How do you ensure reliability and honesty?
By checking all the references provided by the cleaner. If she/he cannot provide verifiable reference we do not offer them work. We take extra care when tracing each applicant's history. There are no exceptions. We also provide training to make sure that all of our quality standards are being met.

 

How do you vet your Housekeeper?
Our vetting procedure involves: Proof of identity, Proof of address, Proof of immigration status, Proof of experience and reliability, Tests on common Housekeeper tasks. London Rate gives all candidates who have passed the vetting procedure training in health and safety and key safekeeping. They are also monitored closely at all times.

Which areas do you cover?
Currently, we cover the whole of London

What happens if I move house?
London Rate will transfer your account to another address providing it is in the Greater London area

Can I have a regular Housekeeper once a fortnight or once month or other frequency?
Yes. You can have a regular Housekeeper once a fortnight or once a month, or any other. However, you need to book in advance.

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Can I have the same Housekeeper each time?
Yes, you can have the same Housekeeper on a regular basis, provided you book in advance and the Housekeeper is available.
If your regular Housekeeper goes away for a week or two we will contact you with regards to providing a replacement

What happens if my Housekeeper is ill or on holiday?
London Rate will always contact you to arrange a temporary Housekeeper, should your regular Housekeeper let us know that he is unable to come to you, for any reason.

Do I need to pay the Housekeeper extra if I want him to work at the weekend?
Yes, the rate of pay for the housekeepr is on the website http://www.londonrate.com/

 

Can my Housekeeper come when I am at work?
Yes. You can leave a set of keys to our Housekeeper. You don't have to wait for the Housekeeper every time if you do not want to and you will never be late for work again or worry when you have to stay at work late.
Our Housekeepers have gone through our security training with regards to safe keeping keys. It is a convenient way to have your jobs done without having to wait for someone to turn up.

Can I specify the time that the Housekeeper comes?
We make every effort to meet the requirements of our clients and are assisted in this task by our sophisticated database and Internet software. In the majority of cases you can specify the day and the time. If your request cannot be met then you will be automatically presented with the nearest alternative options.

Are there any extra charges I have to pay - transport, holiday?
There are no extra charges like transport, holiday pay etc. What you use is what you pay for and that is the rate for the Housekeeper service you have booked. There are no extra charges like transport, holiday pay etc. What you use is what you pay for and that is the rate for the Housekeeper service you have booked.

Do you provide transport for your Housekeepers?
No. Our Housekeepers use the public transport and own means of transportation.

Who pays the Housekeeper, you or I?
You do. Our regular clients pay the Housekeeper the rate per hour on the day of the work.

What methods of payment do you accept?
We accept Visa, Mastercard, Cheque, Postal order, Paypal and direct bank transfer

 

What happens if I am dissatisfied with the Housekeeping service?
In the unlikely event of dissatisfaction with the services London Rate will offer you a free service and replace the original Housekeeper with another immediately. In order to solve any issue related to poor quality service we need to receive full feedback as soon as any problems occur.

Is there a minimum number of hours per visit?
Yes. UNSURE HERE

Do I have to pay anything to the Housekeeper when I go away for a couple of weeks?
No. You only pay when you use our Housekeeping service. We require 24 hours notice before the date and time of your last visit before you go and the date of your first job when you are back to stop or set a visit.

What are your Housekeepers working hours
Our Housekeepers work any day of the week from 07.00 to 19.00 including Public and Bank holidays. Your Housekeeper can finish later than 19.00 if pre-agreed with them.

What Housekeeper services do you provide?
London Rate's Housekeepers are experienced in the following service areas: Vacuuming, Dusting, Light & heavy cleaning, Laundry, Shopping, Cooking, Ironing and many more.

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Are your Housekeepers, high quality and safe?
All Housekeepers are personally interviewed and tested in our director's own homes. We won't introduce you to any Housekeeper that we wouldn't be happy to have in our own home!

Can I specify whether I want a Male or Female Housekeeper?
Yes. For your personal safety and security we will always try to offer you choices of male or female if you state a preference. We may not be able to guarantee their availability so it is important to book in advance.

Who provides the housekeeping equipment and materials? You or I?
All London Rate Housekeepers are happy to use any materials and equipment that you usually use. Please make arrangements to ensure that there is enough stock for your requirements.

This is my first Housekeeper. What can I reasonably expect her to do?
London Rate Housekeepers will perform all household duties including cleaning, vacuuming, mopping, dusting and polishing, washing, ironing, making and changing beds, cooking & food preparation, assisting with shopping. If you have any other requirements then please let us know

I have very specific standards and requirements. Will your Housekeeper comply?
Yes! Here at London Rate we appreciate that your home is your sanctuary and having a housekeeper who fits in with your routines is as important as the standard of their work.

I have pets. Will your Housekeeper be able to work around them?
We have some Housekeepers who are pet owners themselves so they are used to working around pets. However, if you know that your pet will be disruptive then please make arrangements for someone to be around to control the animal.

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